Responsible Gaming at 8bd8

Our Commitment to Safer Gambling

8bd8 believes that gambling should always be an enjoyable, affordable pastime — not a source of stress, financial hardship, or harm. For the vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh, betting is exactly that: a fun way to add excitement to cricket, football, and their favourite casino games. But we also understand that for a small number of people, gambling can become problematic.

That is why 8bd8 has built a comprehensive suite of responsible gaming tools directly into the platform. These tools are available to every registered player, free of charge, at any time. We train our support team to recognise the warning signs of problem gambling and to respond with empathy, discretion, and practical help. We do not make these tools hard to find or time-consuming to activate — they are a core part of how we operate.

8bd8 never encourages players to chase losses, to bet beyond their means, or to view gambling as a guaranteed income stream. Any form of advertising or promotional communication from 8bd8 is always directed at entertainment — never at vulnerable individuals or at people who have previously requested self-exclusion. If you feel at any point that gambling is negatively affecting your life, please use our tools or contact our support team immediately.

Deposit Limits — Stay Within Your Budget

8bd8 allows every player to set a personal deposit limit to control how much they add to their account wallet within a given time period. Deposit limits can be applied on a daily, weekly, or monthly basis and can be set to any amount from ৳500 upwards. To set or update your deposit limit, contact the 8bd8 support team at [email protected] with your requested limit and the time period you want it to apply to.

• Daily deposit limit: caps the total amount you can deposit in any single calendar day.
• Weekly deposit limit: caps the total amount you can deposit across a rolling 7-day period.
• Monthly deposit limit: caps the total amount you can deposit across a rolling 30-day period.
• Limit reductions take effect immediately. Limit increases are subject to a 48-hour cooling-off period before they become active.

Deposit limits are a powerful first step towards managing your gambling budget responsibly. We strongly encourage all players — regardless of their experience level — to set a deposit limit that reflects the amount they are genuinely comfortable losing, not the amount they hope to win.

Session Limits and Time-Out Features

Playing for long, uninterrupted periods can lead to fatigue and poor decision-making — two of the most common contributors to problem gambling. 8bd8 offers session management tools that let you put a hard boundary on how long you play in any single session:

• Session limit: set a maximum playing duration (for example, 60 minutes) after which you will be automatically logged out of the platform.
• Time-out: take a short voluntary break from 8bd8 for 24 hours, 48 hours, 7 days, or 30 days. Your account remains open but you cannot log in or place bets during the time-out period.
• Reality check reminders: receive a pop-up notification at regular intervals (every 30, 60, or 90 minutes) reminding you how long you have been playing and prompting you to take a break.

To activate any session management tool, simply contact our support team at [email protected]. All requests are processed within one hour. We recommend setting session limits before you begin a gaming session rather than trying to impose a limit once you have already started playing.

Self-Exclusion — When You Need a Longer Break

Self-exclusion is for players who feel that gambling has become a problem in their lives and who want to stop using 8bd8 for an extended period. When you self-exclude, your account is suspended for the duration you choose — which means you cannot log in, make deposits, or place bets. Any pending withdrawals at the time of self-exclusion will be processed to your designated payment method.

Self-exclusion options available at 8bd8:

• Short-term self-exclusion: 1 month, 3 months, or 6 months. Your account will be automatically reactivated at the end of the period unless you request a further exclusion.
• Long-term self-exclusion: 1 year or 5 years. These periods require a deliberate reactivation request after the exclusion period ends, with a 7-day cooling-off period applied.
• Permanent self-exclusion: your account is permanently closed. This action is irreversible. Any balance in your account wallet at the time of permanent exclusion will be returned to your designated payment method.

To request self-exclusion at any level, email [email protected] with the subject line "Self-Exclusion Request" and your chosen exclusion period. Your request will be actioned within two hours of receipt. Once a self-exclusion is in place, 8bd8 will also suppress any promotional emails or messages to the excluded account for the full duration of the exclusion period.

Reality Checks — Staying Aware While You Play

One of the most insidious aspects of problem gambling is how easy it is to lose track of time and money when you are immersed in a game. A session that was supposed to last 30 minutes can stretch to three hours without you noticing. A budget of ৳2,000 can be gone before you realise you crossed the line. 8bd8's reality check system is designed to break that cycle by periodically interrupting your session with a factual summary of how long you have been playing and how much you have wagered.

Reality check pop-ups do not end your session automatically — they simply give you accurate information and a chance to reflect before continuing. You can choose how frequently these reminders appear: every 30 minutes, every hour, or every 90 minutes. To enable reality check reminders for your account, contact [email protected].

Protecting Young People and Minors

8bd8 is strictly a platform for adults aged 21 and above. We take our obligation to protect minors very seriously. If you share a device with children or young people in your household, we strongly recommend implementing the following protective measures:

• Always log out of your 8bd8 account when you finish a session, especially on shared or family devices.
• Keep your 8bd8 account password confidential and never share it with anyone, including family members.
• Consider using parental control software on shared devices to block access to gambling websites for minors in the household.

If you discover that a minor has registered an account on 8bd8 or has accessed the platform, please contact us immediately at [email protected]. We will close the account, reverse any transactions, and take appropriate action without delay.