8bd8 Privacy Policy — Your Data, Protected

1. Introduction

This Privacy Policy ("Policy") is issued by 8bd8 ("8bd8", "we", "us", "our") and applies to all personal information collected from players and visitors ("you", "your") through the 8bd8 website at https://8bd8.net and through all associated services, features, and communications offered via the platform. This Policy explains what personal information we collect, the purposes for which we use it, how we store and protect it, and the rights available to you in relation to your personal data.

By registering an account with 8bd8 or by continuing to use the Service, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, you must immediately discontinue your use of the Service.

2. Information We Collect

8bd8 collects personal information through several means: information you provide directly when registering or using the Service, information generated automatically through your use of the platform, and information received from trusted third-party payment processors. The following table summarises the categories of personal data we collect, the specific data points within each category, and the primary purpose for which each category is collected:

8bd8 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond the identity verification documentation required for KYC compliance.

3. How We Use Your Information

8bd8 uses the personal information collected from you for the following purposes. We process your data only to the extent necessary for each stated purpose and only where we have a valid legal basis for doing so:

• Account creation and management: to register your account, verify your identity and age, and maintain your account in accordance with our Terms and Conditions.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfer, and to maintain an accurate transaction history for your account.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and any other activity that violates our Terms and Conditions or applicable law.
• Responsible gaming: to monitor your gaming activity for signs of problem gambling and to administer responsible gaming tools including deposit limits, session limits, and self-exclusion at your request.
• Customer support: to respond to your enquiries, resolve complaints, and provide assistance with your account.
• Service improvement: to analyse aggregate, anonymised usage data to improve the functionality, performance, and content of the 8bd8 platform.

8bd8 does not use your personal data for automated decision-making or profiling in a manner that produces legal effects or otherwise significantly affects you, beyond the fraud detection and responsible gaming monitoring described above.

4. Legal Basis for Processing

8bd8 processes your personal data on the following legal bases:

• Contractual necessity: processing required to fulfil our obligations to you under the Terms and Conditions you agreed to when registering your account, including account management, payment processing, and service delivery.
• Legitimate interests: processing carried out to protect the security and integrity of the 8bd8 platform, to detect and prevent fraud and abuse, and to operate the business effectively, where those interests are not overridden by your fundamental rights.
• Legal obligation: processing required to comply with applicable laws, including anti-money laundering requirements, KYC verification obligations, and any lawful requests from competent regulatory or law enforcement authorities.
• Consent: where you have provided explicit consent to a specific processing activity — for example, opting in to receive promotional communications from 8bd8. You may withdraw consent at any time by contacting [email protected].

5. Sharing Your Information

8bd8 does not sell, rent, or trade your personal data to third parties. We share your personal information only in the following limited and necessary circumstances:

• Payment processors: we share the minimum necessary financial and identity information with our payment processing partners — including bKash, Nagad, Rocket, Upay, and Bangladeshi banking partners — solely for the purpose of processing your deposits and withdrawals.
• Game providers: game studios and providers (including Evolution Gaming, Pragmatic Play, Spribe, and Ezugi) receive technical session data necessary to deliver their games to your device. These providers process data under their own privacy policies and are prohibited from using your data for their own marketing purposes.
• Legal and regulatory authorities: we may disclose your personal data to law enforcement, financial intelligence authorities, or other competent regulatory bodies where we are required to do so by applicable law, by a valid court order, or where disclosure is necessary to prevent, detect, or investigate financial crime.
• Service providers: we engage a limited number of carefully selected third-party service providers — including hosting infrastructure, analytics, and security monitoring providers — who process personal data on our behalf under strict data processing agreements that prohibit them from using your data for any purpose other than providing services to 8bd8.

All third parties with whom 8bd8 shares personal data are required to maintain appropriate technical and organisational security measures and to use the data only for the specific purposes for which it was shared. 8bd8 remains responsible for ensuring that third-party sharing complies with the terms of this Policy.

6. Payment Data and Financial Security

8bd8 does not store complete payment credentials on its own servers. When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer, the transaction is processed through the relevant payment provider's own secure infrastructure. 8bd8 retains only the transaction reference number, the amount, the timestamp, and the masked payment identifier (for example, the last four digits of a mobile wallet number) necessary for reconciliation and dispute resolution purposes.

All financial data transmitted between your device and the 8bd8 platform is protected by Transport Layer Security (TLS/SSL) encryption. 8bd8 employs real-time transaction monitoring to detect unusual patterns that may indicate fraud, unauthorised account access, or money laundering activity. Where such patterns are detected, transactions may be temporarily held pending investigation and verification.

7. Data Retention

8bd8 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and as necessary to fulfil the purposes outlined in this Policy. In general, account data and transaction records are retained for a minimum of five (5) years from the date of the last transaction or account closure, whichever is later, in order to comply with anti-money laundering recordkeeping requirements.

Where you request the deletion of your account and personal data, 8bd8 will delete or anonymise your personal information within a reasonable timeframe, subject to our obligation to retain records required by law. Certain data — including transaction records and KYC documentation — may be retained beyond your account closure date solely to comply with anti-money laundering and fraud prevention obligations. Once the mandatory retention period has expired, this data will be securely deleted.

8. Cookies and Tracking Technologies

8bd8 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help the platform function correctly, remember your preferences, and gather anonymous usage statistics. The following categories of cookies are used on the 8bd8 platform:

• Essential cookies: strictly necessary for the platform to function. These include session authentication cookies that keep you logged in during an active session, security tokens, and cookies that store your language preference. You cannot opt out of essential cookies while using the Service.
• Analytics cookies: used to collect anonymised data about how players use the 8bd8 platform — including which pages are visited most frequently, how long players spend on different sections, and which features are most popular. This data is used solely to improve the platform and is never linked back to individual players.
• Functionality cookies: used to remember your account preferences and settings — such as your preferred deposit method and responsible gaming limits — so that these do not need to be re-entered on each visit.
• Security cookies: used by 8bd8's fraud detection and risk management systems to identify and flag unusual login patterns, suspicious account activity, and potential automated or bot-driven access to the platform.

You may manage or disable non-essential cookies through your device or browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 8bd8 platform and may prevent you from accessing some features of the Service.

9. Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in relation to the personal data that 8bd8 holds about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified data rights requests within thirty (30) days of receipt:

• Right of access: you have the right to request a copy of all personal data that 8bd8 holds about you, together with information about how and why that data is being processed.
• Right to rectification: you have the right to request the correction of any personal data that 8bd8 holds about you that is inaccurate or incomplete.
• Right to erasure: you have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent, or where the data has been unlawfully processed, subject to our legal retention obligations.
• Right to restrict processing: you have the right to request that 8bd8 restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or while an objection to processing is being considered.
• Right to object: you have the right to object to the processing of your personal data where 8bd8 is relying on legitimate interests as its legal basis, and you believe that your fundamental rights and freedoms override those interests. You also have the right to object at any time to the processing of your personal data for direct marketing purposes.

To submit a data rights request, please email [email protected] with the subject line "Data Rights Request" and provide sufficient information to allow us to verify your identity before processing your request. 8bd8 will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

10. Security Measures

8bd8 takes the security of your personal data seriously. We implement a range of technical and organisational security measures designed to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include Transport Layer Security (TLS/SSL) encryption for all data in transit; encrypted storage for sensitive data at rest; strict access controls limiting personal data access to authorised personnel only; regular security audits and vulnerability assessments of the platform infrastructure; and real-time intrusion detection and monitoring systems.

While 8bd8 takes all reasonable precautions to protect your personal data, no method of data transmission over the internet or electronic storage system is completely secure. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 8bd8 will notify affected players promptly and will take immediate steps to contain the breach, assess its scope, and implement remediation measures.

11. Children and Minors

The 8bd8 platform is strictly intended for adults aged 21 and above. 8bd8 does not knowingly collect, process, or retain personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you are a parent or guardian and you believe your child has registered an account or provided personal data to 8bd8, please contact us immediately at [email protected] so that we may take prompt action.

12. Changes to This Privacy Policy

8bd8 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or via an in-platform notification. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal data.

Your continued use of the 8bd8 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must stop using the Service and may request the deletion of your account and personal data by contacting [email protected].

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which 8bd8 processes your personal data, please contact our support team. All privacy-related enquiries are handled during Bangladesh Standard Time (BST, UTC+6) business hours, with email support available around the clock.

Email: [email protected]